Roxanne Francis


CEO of Francis Psychotherapy

Roxanne Francis is an award-winning psychotherapist, registered social worker, consultant, leadership coach, and international speaker who has been helping people access tools to change their lives for over 15 years. She is the Founder and CEO of Francis Psychotherapy & Consulting Services, where she is the Principal Therapist in her group practice. Roxanne also coaches and supervises other therapists, and provides consultation to various organizations addressing topics such as mental health in the workplace, diversity equity & inclusion, racial trauma at work, burnout, and women’s issues.

Roxanne is an adjunct professor at the School of Social Work at the University of Toronto, and in 2020 she was recognized as one of Canada’s 100 Black Women to Watch.  She is a sought-after podcast guest who shares her mental health expertise in print/online publications like Essence Magazine and Today’s Parent Magazine, as well as multiple local and national media outlets including CTV and CBC News.

Françoise Mathieu


M. Ed, RP
Executive Director, TEND

Françoise Mathieu, M. Ed, RP, is a trauma-trained therapist, speaker, educator, and author. Before becoming a specialist in organizational stress and trauma-exposed work, Françoise worked as a front-line mental health professional in a variety of complex settings including providing employee assistance to members of the Canadian Armed Forces. Over the last 25 years, she has worked with law enforcement, military personnel, health care, child welfare, social services, addiction support, education, and other professionals in need of psychological support.

Françoise is the Executive Director of TEND, a company that provides consulting and training to professionals on topics related to secondary trauma, empathic strain, and burnout. She is a TEDx speaker, a founding member of the Secondary Traumatic Stress Consortium, and author of The Compassion Fatigue Workbook as well as numerous articles and publications.

Brian Miller


Ph. D.
Author and Trauma Clinician

Dr. Brian Miller provides training and consultation on topics of secondary trauma, trauma informed supervision, and implementation processes nationally and internationally.  He is the author of Reducing Secondary Traumatic Stress: Skills for Sustaining a Career in the Helping Professions.

Dr. Miller’s experience includes tenure as Director of Children’s Behavioral Health at Primary Children’s Hospital, Director of Mental Health Services for Salt Lake County; Director of the Trauma Program for Families with Young Children at The Children’s Center in Salt Lake City; Clinical Director of Davis Behavioral Health, Associate Director of the Utah State Division of Mental Health; and as a psychotherapist in private practice. He holds a Ph.D. from Case Western Reserve in Cleveland, Ohio, where he was a Mandel Leadership Fellow. He is the past board president for the National Alliance on Mental Illness, Utah Chapter, and serves on the editorial review boards for the journals Traumatology and Contemporary Psychotherapy and the Secondary Traumatic Stress Consortium. He serves on the Governor’s Commission on Education and Mental Health and is a member of the National Child Traumatic Stress Network.

Diana Tikasz


Organizational Health Specialist, TEND

Diana Tikasz, MSW, RSW has worked in the teaching and health care sector for the past 30 years including working as a Resilience Specialist in a large Ontario-based hospital. Her extensive career has involved supporting many organizations, groups, and individuals to foster optimal well-being while doing trauma-exposed work.

For the last 15 years, Diana has worked with TEND providing training and consultation to helping professionals from across North America. She is an Organizational Health Specialist for the TEND Roadmap to Organizational Health.